Last Updated: December 19, 2024

At Vauban AI, we respect your privacy rights and understand the importance of protecting the personal information we collect. This Privacy Policy is designed to help you understand what information we collect, how we use it, and under what circumstances we share it. This policy applies to our website and services (collectively referred to as the “Offerings”). By using our services, you agree to the practices described in this Privacy Policy.

Definitions

• We, Our, Vauban AI: Refers to Vauban AI, a company registered with the Paris Trade and Companies Register under number 930 851 886.

• Website: The Vauban AI website, including its subdomains and localized versions.

• Services: All SaaS solutions provided by Vauban AI, including augmented AI (RAG), AI workflows, and APIs.

• Client: Any individual or legal entity subscribing to Vauban AI’s services.

• Visitor: Any individual accessing the Vauban AI website without registering as a Client.

• Personal Information: Data that can identify an individual, such as name, email address, phone number, or billing information.

Information Collected

1. Data from Website Visitors

When you visit our website, we may collect:

• Your name, email, phone number, and company when you contact us for inquiries or demonstrations.

• Technical information such as your IP address, browser type, and activity on the website (via cookies and analytics tools).

2. Data from Clients

For registration and service use, we collect:

• Contact Information: Full name, email address, company name, job title.

• Billing Information: Billing name and address, payment data (processed directly by our payment partner, Stripe).

• Usage Data: API usage statistics, service usage logs, and access logs.

Use of Data

The collected data is used to:

1. Provide and improve services: Account management, performance tracking, and technical support.

2. Billing: Payment processing through our partner, Stripe.

3. Marketing: Sending newsletters and promotional information (with an opt-out option).

4. Security: Detect misuse and prevent malicious activities.

Data Sharing

Vauban AI does not sell your personal data. However, your data may be shared with:

• Subcontractors: Service providers for payment processing, hosting, and technical support, strictly for service delivery purposes.

• Authorities: When required by law or legal obligation.

Your Rights

Under GDPR, you have the following rights:

• Access and Correction: Request a copy of your data or correct inaccurate information.

• Deletion: Request the deletion of your data (unless retention is legally required).

• Objection: Object to the use of your data for marketing purposes.

• Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact our DPO at dpo@vauban.cloud.

Cookies and Tracking Tools

We use cookies to:

• Maintain your user session.

• Analyze user behavior on our website.

You can manage your cookie preferences through your browser settings.

Data Security

Vauban AI implements rigorous technical and organizational measures to protect your data from unauthorized access. However, no method of internet transmission or electronic storage is entirely secure.

International Transfers

Your data may be transferred outside the European Union, but only to countries that ensure a level of data protection in compliance with GDPR.

Privacy Policy Changes

We reserve the right to update this policy at any time. Changes will be communicated via our website or email. Minor changes take effect immediately, while major changes will be subject to a 30-day notice period.

For questions or concerns, please contact us at contact@vauban.cloud.